“If you have the opportunity to do one communication leadership course in your life... do this one!”
Director, Workplace Wellbeing
Build cohesive & creative relationships.
Enable others to find their own solutions.
Have concerns solved. Improve relationships.
Turn conflict into collaboration.
They’ve heard you, but did they understand you?
Communication is complex and whilst we may share a common language, the way we listen, attach meaning to what we’ve heard, check for understanding and respond can be wildly different from one person to the next. There’s a lot happening in the brain when we’re communicating, and so it’s understandable that it can sometimes go very wrong. Be it a simple misunderstanding or a lashing of hard words, the chances are, we’ve all experienced the conflict it can create.
When your words matter the most, make sure they carry meaning
By the end of this training, communication will seem simpler and easier. You’ll have more confidence to hold the bigger conversations. You’ll know how to reduce strong emotions in yourself and others. You’ll have a tested method for developing solutions that turn conflict in partnership. You’ll enjoy better relationships. Ultimately, through Communication Leadership, you’ll have the skills and tools to make a bigger and more positive difference.
Communication Leadership has been delivered over 40 times since 2011, with over 500 participants from numerous organisations. From CEO’s and GM’s, to business owners and new leadership talent, this training offers next level communication excellence.
WHY CHOOSE THIS TRAINING?
We understand how the brain learns and so we structure our trainings to ensure quality. This means the approach taken is more comprehensive and designed for life-long learning as opposed to 'tick-box-leadership-training'.
No Half Haircuts
Squeezing our bigger trainings into half-the-time, is a little like giving someone half a haircut. We just wouldn't do it! The brain is complex, sustainable results require a comprehensive approach that understands how the brain wires new information.
No Broad Brush
Broad brush leadership trainings attempt to cover too many themes and lack depth, meaning the application gets lost. Our trainings focus on specific leadership themes, so we can deep-dive into skills, methodology and robust application.
No One Gets Lost
Our open trainings have a maximum of twelve people on them, so no one gets 'lost in the crowd' and everyone gets the space to deepen their learning, have their needs met and engage fully in the training.
Focusing on what increases communication effectiveness and what derails it, Communication Leadership develops a heightened awareness of language and how to use it skilfully for positive outcomes.
Part 1: Communication and the Brain
The brain contains a number of sensory language channels, and whilst it’s complex, understanding a little about these channels offers great benefits.
In this first part of the training, we see how language works in the brain and identify simple and practical changes we can make to increase rapport, learn more from others, reduce misunderstanding and build trust. Mastering these fundametals makes the rest of the training even more powerful.
Part 2: Core Skills and Coaching
In part two, we focus on the core skills of communication and take them to an advanced level giving you the skills of a Coach.
You’ll learn how to empower others to develop their own solutions, open up new thinking and see people move from problem and drama to possibility and action.
It’s these core skills that create change and develop real potential.
Part 3: Raising Concerns & Managing Emotions
Most of us have experienced those uncomfortable moments when raising concerns with others. The risks are esculating conflict, being misunderstood and emotions flaring.
In this third part of the training, we take the ‘edge’ off having the more challening conversations. You’ll learn techniques to stay centred under pressure. You’ll have a message structure that presents your concern in a clear and constructive way and you’ll have the skills to help avoid strong emotions flare.
Part 4: Conflict Resolution & Mediation
Navigating conflict isn’t straight forward and is unlikely to go away unless solutions are sustainable. Add in the stress of conflict and it’s understandable why it can be so daunting.
In this final part of the training, we define the difference between forced solutions and sustainable solutions. We look at what helps people ‘disarm’ and work together to build solutions together. Through practical exercises, you’ll learn a set approaches used in international peace process to turn conflict into partnership.
MODULES & OUTCOMES
Rapport and the Brain
Build relationships with greater ease by increasing presence in a way that opens up conversation.
Problem Ownership Model
View problems in proportion, avoid being hijacked by drama and play a significant role in finding solutions.
Help people develop a solution focused mindset, have them think of possibilities and not problems.
Structure your message to raise issues without igniting needless conflict.
Avoid communication roadblocks that escalate conflict and damage relationships.
Apply skills in tough conversations that preserve and improve relationships.
Transition from conflict to collaboration by establishing a partnership frame.
Help people identify their needs to then build sustainable solutions that will work long term.
Learn a mediation framework to bring people together and co-create solutions.
Increase rapport further and cut through different communication styles to generate understanding.
Retain your composure under pressure, reduce strong emotions and get better outcomes.
Ask questions to help people develop a solution focus and avoid time wasted getting stuck in problems.
Reduce factors that interfere with listening and learn more from every conversation.
Manage Strong Emotions
Communicate to defuse other people’s strong emotions and support centred thinking.
Avoid assumptions and establish intent to break cycles of misunderstanding.
Move conflict away from right/wrong stalemates and define practical needs to resolve.
8-Step Resolution Model
Move through the eight-step model to build sustainable solutions and avoid the repetition of conflict.
We've trained over 550 people, these are the stats direct from participants.
"I would recommend this training to others"
11% Agree, 89% Strongly Recommend
"David Savage used the skills he was training" 8% Agree, 92% say he "Fully walks the talk"
Ready & Excited TO APPLY THE SKILLS
"I'm ready to apply the practical tools & skills"
23% Agree, 76% "I'm Ready & Excited!"
BEST TRAINING I'VE EVER DONE
One of the best trainings I've ever been - 29% agree, 71% say it's THE BEST EVER
How people describe Communication Leadership training.
“If anyone is looking for lessons in leadership, I would recommend Communication Leadership. Especially if you are or need to lead teams of people… the course helps us to understand and work with our differences and gives us the ability to collaborate for a win-win outcome, as well as getting our work done – if you have been thinking about it, do it now!”
Recognising the leadership role that today’s Project Managers have, we commissioned a fusion of David's trainings to run in-house for 43 Managers. The feedback has been exceptional and the results immediate.
Great personal, practical tools to support you and others to have more challenging conversations – where you all come out winners.
If you have the opportunity to do one communication leadership course in your life, do this one! Practical skills learnt to apply in all situations both personal and professional.
“We’ve put half our +100 staff through this training and we’re seeing positive results in staff and customer interactions. Our managers and front-line staff are confidently using David’s techniques to tackle challenging conversations and to build positive working relationships. We’re now integrating the skills and knowledge into our company culture.”
We have put through 26 people from our division on the Communication Leadership training… We have seen people become far more collaborative and able to manage group approaches in very helpful ways… feedback from participants was the most positive across a wide range of people on their enjoyment of and outcomes from the course.
More confidence, generosity and energy. Incredibly valuable in improving communication skills that will enable you to achieve...
“Extremely useful having my entire sales leadership team attend this course … so we can be on the same page (with the skills) to be our best selves."
INVESTMENT | $2,950+gst.
- Full Four Day Training
- Post Training Resources
- Fully Catered
- 200+ Page Workbook
- Management Feedback Loop
- Skills-Check List
- Embedding Strategies
- Completion Certificate
- Take-away Tool Templates
DISCOUNTS: 5% Early-bird discount when registered and paid two months in advance, 10% multiple person discount for three or more people attending the same training from the same business, 20% discount when commissioning the course internally for a group of ten to twelve participants. Ask for more details.
FREQUENTLY ASKED QUESTIONS.
Is this training the right for me?
This is one of a few trainings I run, so do look at the others to make sure you select the right one for you. For COMMUNICATION LEADERSHIP, do this training if you want to advance your skills to create both positive and innovative relationship, support others to excel and resolve conflict with confidence.
What's the value for my employer?
Will I find this training a challenge?
Why four days?
How is the training structured?
1: Science base – You’ll hear the science behind each part of the content, not so much to feel lectured and academically drowned, but just enough to add to your insights and relate what you hear to your real life experience.
2. Form – As a leadership specialist, my training also includes Neuro Linguistics and brain-based training methodology. Broken down, it means I train according to how the brain learns … each part of the content is presented in terms of why it’s important, what the tool (or model or skill) is, how to apply it and how versitile it is. There’s a method here that makes it simple and accessible for you to have a comprehensive understanding of how a tool works and how to apply it.
3. Practical – Learn by doing. On my trainings you’ll be busy; I aim to minimise the ‘sit and listen’ parts and maximise ‘go do’ parts.
4. Layered training – This means that each part of the training connects to and builds on previous parts.
5. Meta training – In short, I model what I train as I’m training it … maximum sensory congruence!
Ask a question or register your interest in this course.
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